Privacy Policy

Privacy notice

What data we collect
The personal data we collect from you includes:
questions, queries or feedback you leave, including your email address, your Internet Protocol (IP) address, and details of which version of web browser you used
Information on how you use the site, using cookies and page tagging techniques
We use Google Analytics software to collect information about how you use www.northeastvehiclekeys.co.uk
Google Analytics stores information about:
the pages you visit on www.northeastvehiclekeys.co.uk
how long you spend on each www.northeastvehiclekeys .co.uk page
how you got to the site
what you click on while you’re visiting the site
We do not collect or store your personal information through Google Analytics (for example your name or address) so this information cannot be used to identify who you are.
Why we need your data
We collect information through Google Analytics to monitor how you use the site. We do this to help:
make sure the site is meeting the needs of its users
make improvements, for example improving site search
We also collect data in order to:
gather feedback to improve our services and respond to any feedback you send us, if you’ve asked us to
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of www.northeastvehiclekeys.co.uk
The legal basis for processing all other personal data is that it’s necessary to perform a task in the public interest.
What we do with your data
The data may be shared with our technology suppliers, for example our hosting provider.
We will not:
sell or rent your data to third parties
share your data with third parties for marketing purposes
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long we keep your data
We will only retain your personal data for as long as:
it is needed for the purposes set out in this document
the law requires us to
We will keep your email data until you unsubscribe. We will keep your feedback data for 2 years. We will delete access log data after 30 days.
Children’s privacy protection
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
Where your data is processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the European Economic Area (EEA). Google Analytics data may be transferred outside the EEA, but this cannot be used to personally identify you.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Your rights
You have the right to request:
information about how your personal data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
You can also:
raise an objection about how your personal data is processed
request that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with our Privacy Team.
This privacy policy only applies to www.northeastvehiclekeys.co.uk and does not cover other services and transactions that we link to.
Following a link to another website
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.
Following a link to www.northeastvehiclekeys.co.uk from another website.
If you come to www.northeastvehiclekeys.co.uk from another website, we may receive information from the other website. We do not use this data. You should read the privacy policy of the website you came from to find out more about this.
Changes to this policy
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.
If these changes affect how your personal data is processed, we will take reasonable steps to let you know.
Contact us or make a complaint
Contact us if you have a question regarding anything in this privacy notice or if you think that your personal data has been misused or mishandled.